Training

Training is an essential part of sound health and safety and human resources management systems, which is why we provide a wide range of training courses to support organisations in achieving this.

Open courses

We have a calendar of open courses which are great for smaller businesses, or individuals. The icon in the list below indicates which courses can be run as open courses. To check where and when they are being held, please see our Training Calendar.

Bespoke Courses

Businesses can, on occasion, have specific topics that they would like to be included in their training delivery. We work closely with our clients to ensure that the content of their desired training courses is relevant to the needs of their business, this allows us to tailor generic courses to the specific needs of our clients. These courses can either be delivered at a client’s site, or at a Stallard Kane Associates Ltd Training venue.

On Site Courses

We are able to deliver a wide variety of courses at a client’s premises, if there is a large volume of staff who require the same training, as long as they have suitable facilities for the training to take place. This is often the most cost-effective option and can be logistically easier when dealing with large numbers of staff who require the same course.

E-learning

All of our clients have free access to a selection of e-learning and refresher courses on our Members’ Area.

We also offer a huge range of online courses via Virtual College – to find out more, please click the Virtual College logo in the right hand column.

Fully funded NVQs

We are able to offer fully funded NVQs to SMEs within Greater Lincolnshire.

This funding covers the following qualifications:

  • Plant Operations
  • General Construction

These qualifications are required for anyone on the CPCS or NPORS CSCS Card Schemes.

Plant Operations – a plant operator working on a Red Card has 2 years in which to upgrade to a Blue Card. In order to upgrade they are required to complete the Plant Ops NVQ relevant to the item of plant they operate. With this funding there is no cost to the employer or employee

Gen Con – anyone working with a CSCS Labourers card can complete this NVQ which will allow them to upgrade to a CSCS Blue Skilled Worker card

To find out more, please email training@skaltd.co.uk

We can deliver almost every type of training your business could need, anywhere in the country – please contact us to discuss your specific training needs.

calendar

Open Courses
Training Calendar

To book or to discuss any of our training courses, please contact our training team on 01427678660 or email training@skaltd.co.uk

Virtual College

Virtual College E-Learning

HEALTH & SAFETY

Duration: ½ day
A highly interactive practical and classroom-based course, concludes with practical assessment and theory test demonstrating the candidate’s full understanding of the training.

Course includes:

  • The Health and Safety at Work Act 1974
  • Construction (Health, Safety and Welfare) Regulations 1996
  • COSHH Regulations 2002
  • PPE Regulations 1992
  • PUWER 1998
  • Safety in the use of Abrasive Wheels HS(G)17
  • Types and Functions of Abrasive Wheels and Cutting Discs
  • The selection, testing, mounting and storage of Abrasive Wheels and Cutting off Discs
  • The care, maintenance, transport and handling of Abrasive Wheels and Cutting off Discs

Duration: 1 day
This course is aimed at candidates who are entering or already working in the construction or civil engineering industries. It provides them with understanding and awareness on health, safety and wellbeing. On successfully passing the exam candidates will receive a Construction Skills Health & Safety Awareness Certificate. Candidates can use this certificate, once they have also passed a CITB Health Safety & Environment Operative Test (CSCS test), to apply for their CSCS Labourers card.

Course includes:

  • The Health and Safety at Work Act
  • Specific site issues that challenge supervisors on a daily basis
  • Effective toolbox talks
  • Supervision of occupational health
  • Behavioural safety

Duration: 2 days

Course includes:

  • The importance of the ‘4Cs’: communications, co-operation, coordination and competency in managing temporary works as a Temporary Works coordinator
  • Understanding the need for, and the duties of, a temporary works coordinator
  • Understanding the roles of others
  • Understanding BS5975, the code of Best Practice for Temporary Structures on Building Sites
  • Statutory aspects of temporary works
  • Risk assessments and method statements
  • Management of the temporary works process.

Duration: 1 day

Course includes:

  • Risk management of temporary works – safety and business related
  • The importance of the ‘4Cs’ communications, co-operation, co-ordination and competency in managing temporary works as a Temporary Works Supervisor
  • Legal duties
  • The roles and responsibilities of the Temporary Works Supervisor
  • The role of other temporary work process
  • An understanding of the relevant aspects if BS 5975:2008+A1:2011.

Duration: 2 days
Theoretical and practical training for anybody who enters a confined space, including the use of gas detectors and escape sets. Candidates will be awarded a City & Guilds 6150 Cat 2 (Medium Risk) Certificate on successful completion of both Theory and Practical Evaluation.

Course includes:

  • Safety legislation
  • Confined space regulations
  • Confined space hazards
  • Confined space accidents
  • Gas detectors, escape sets, safety harness
  • Tripod and winch, safety lines, first aid
  • Setting up Movement through confined spaces and escape procedures
  • Safe systems at work
  • Emergency first aid
  • Practical exercise
  • Written test

Duration: 1 day

A highly interactive practical and classroom based course, concludes with practical assessment and theory test demonstrating the candidate’s full understanding of the training.

Objectives:
On successful completion of the course, the candidate will be able to:

  • Demonstrate an understanding of legal requirements surrounding confined space operations
  • Implement control measures to either eliminate or reduce potential risks
  • Organise and implement appropriate emergency procedures
  • Identify the wide range of confined space safety equipment and its uses

Course includes:

  • Definition and types of confined spaces
  • Safe working procedures
  • Confined space hazards
  • Atmosphere monitoring
  • Breathing apparatus
  • Access and ancillary
  • Risk assessment
  • Permit to work

Next scheduled date: Monday 10 December 2018 See Calendar

Duration: 1 day
This course is designed for people who have a specific responsibility at work, or in voluntary and community activities, to provide first aid when dealing with an emergency situation. At the end of the course participants will be able to demonstrate the practical administration of safe, prompt and effective first aid in emergency situations with an understanding of the role of the first aider. Successful participants will receive an Emergency First Aid at Work certificate, valid for 3 years, after which the learner will need to retake the course in order to remain qualified.

Course includes:

  • Acting safely and effectively in an emergency situation
  • Cardio Pulmonary Resuscitation (CPR)
  • Treatment of an unconscious casualty
  • Wounds and bleeding
  • Shock
  • Choking
  • Minor injuries
  • Use of first aid equipment
  • Record keeping

Duration: 3 hours

Course includes:

  • Types of extinguishers and their use
  • Fire prevention
  • Types of fire
  • Action in the event of a fire

Duration: 3 days

The First Aid at Work (St John Ambulance) training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work. Giving both the ability and knowledge to deal with first aid emergencies. It meets the standards required to help comply with Health and Safety (First aid) regulations.

Who should attend?

This course is designed for people who want to receive our most thorough first aid training.

Course includes:

  • The role of the first aider
  • Managing an emergency
  • Communication and casualty care
  • Asthma
  • Bleeding (minor and sever)
  • Bone, muscle and joint injuries
  • Burns and scalds
  • Chest pains (including heart attack)
  • Choking (adult)
  • Eye injuries
  • Fainting
  • Defibrillator prompts and how to respond
  • Head injuries
  • Health and Safety (first aid) regulations
  • Low blood sugar
  • Poisoning
  • Resuscitation (adult CPR)
  • Seizures (adult)
  • Sever allergic reaction
  • Shock
  • Spinal injuries
  • Stroke
  • Unresponsive casualty
  • Defibrillator pad pacement

Assessment

Continuous observation by the trainer and written assessments. Candidates need a basic command of English (defined as Level 2). So whilst we are often able to provide support to people who for example do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance, although we may be able to make special arrangements if requested in advance. Please contact us if you need any guidance.

Certification

Successful candidates receive a St John Ambulance certificate, valid for three years.

Next scheduled date: Wednesday 27 March 2019 See Calendar

Duration: 4 hours

The Regulatory Reform (Fire Safety) Order 2006 states that a company must appoint a sufficient number of people to perform evacuation duties, as well as ensuring that all the fire safety systems within the premises are fully functioning (e.g. fire alarms, emergency lighting, extinguishers etc.)

Course includes:

  • Types of extinguishers and their use
  • Fire prevention
  • Types of fire
  • Action in the event of a fire
  • Means of escape and building evacuation
  • Liaising with emergency services
  • Human behaviour

Duration: 8 hrs

Anyone who carries out any work that may disturb asbestos must receive non-licenced asbestos training.

Course includes:

  • What work you are allowed to do
  • How to determine if work is licensable
  • How to determine if the work is notifiable to the HSE
  • What the law requires you to do
  • Respiratory Protective Equipment and Personal Protective Equipment
  • What methods and equipment to use
  • Plan of Works
  • Decontamination, personal and area
  • Emergency procedures
  • Waste disposal
  • Task related training

Next scheduled date: Wednesday 30th January 2019 See Calendar

Duration: 3 days

The Institution of Occupational Health and Safety (IOSH) is a globally recognised chartered body that promotes the highest standards for workplace health and safety. The IOSH Managing Safely course is designed for any individual, across numerous sectors, that has a responsibility for managing the health and safety risks, resources and workplace practices for their organisation. This course is three days in duration and covers the core responsibilities of anyone who manages workplace Health and Safety. To successfully complete the course the candidate must pass a 45 minute exam to access their learning, as well as a practical assessment that will demonstrate the application of the knowledge which has been gained throughout the course. Once the candidate has passed the exam then they will be issued with an IOSH Certification.

Course includes:

  • Introducing Managing Safely
  • Assessing and Controlling Risks
  • Understanding Hazards
  • Understanding Responsibilities
  • Investigating Incidents
  • Measuring Performance

Duration: 1 day

This course helps ensure candidates are safe and competent to use Mobile Elevated Work Platforms. Operators can choose for their course to include the following:

1a – Static Vertical – Vertical personnel platforms (Static)
1b – Static Boom – self-propelled booms, trailers and vehicle mounted platforms
3a – Mobile Vertical -Scissor Lifts, vertical personnel platforms (mobile)
3b – Mobile Boom – Self-propelled booms
PAV – Push Around Vertical

Candidates who successfully complete the IPAF training are issued with a PAL Card (Powered Access Licence) which is valid for 5 years.

Course includes:

  • Safe Operational Procures
  • Accident Prevention
  • Emergency Descent
  • Testing and Inspection
  • Employers and Employees legal responsibilities

Duration: 1 day

This awareness course, certified by City & Guilds, offers an Introduction to Legionnaires disease, the control of the bacteria and the current regulations that relate to this. This course is usually attended by H&S Managers, Building Owners, Facilities Managers and some contractors.

Duration: 2 days

This course, accredited by City & Guilds, is specifically designed for the Responsible Person or Duty Holder in accordance to the HSE Approved Code of Practice. Candidates that attend this course will have day to day responsibility for the management and control of Risks created by Hot and Cold-water services that may present a risk.

Duration: 2½ hours

This course is designed for employees at all levels who are required to undertake manual handling activities, to help reduce the risk of manual handling injuries.

Course includes:

  • Definition of manual handling and an overview of the Manual Handling Operations Regulations 1992
  • Recognising manual handling hazards and injuries
  • Understanding injuries arising from poor manual handling techniques
  • Risk assessing manual handling activities, looking at the task, environment and load together with individual capabilities
  • Practical advice on good individual and team lifting techniques
  • Techniques for safe pushing and pulling activities
  • A practical session providing delegates with the opportunity to practice good lifting techniques.

Duration: 3 hours

Mental health can have a big impact on a business if not handled well. This course aims to increase the awareness and understanding of mental health issues.

Course includes:

  • What is mental health?
  • Noticing the signs of mental ill health – early intervention
  • Managing stress in the workplace
  • Positive mental health – what strategies can help and support mental health
  • Supporting colleagues – in work and those off work due to mental ill health
  • Self-care

Duration: 1 day

Learn to safely erect, use and inspect lightweight access towers, understand the hazards and risks of building a lightweight tower and safely work at height.

Course includes:                                                                                                               

  • The Health & Safety at Work Act
  • The Working at Height Regulations 2005
  • Construction Regulations (Health & Safety Welfare Regulations)
  • Safe working at height
  • Recognition of components and their applications
  • Provision of bracing, ties, toe-boards and handrails
  • Selection, erection and use of ladders
  • Identification of suitable ground conditions
  • Sequence of erection and dismantling
  • Use of outriggers, sole plates and ties
  • Techniques for repositioning erected towers

Duration: 10 days

Course includes:

NGC1: The Management of health and safety

  • Foundations in health and safety
  • Health and safety management systems – Plan
  • Health and safety management systems – Do
  • Health and safety management systems – Check
  • Health and safety management systems – Act

NCC1: Managing and controlling hazards in construction activities

  • Construction law and management
  • Construction site hazards and controls
  • Vehicle and plant movement
  • Manual and mechanical handling
  • Work equipment
  • Electrical safety
  • Fire safety
  • Chemical and biological health hazards
  • Physical and psychological health hazards
  • Working at height
  • Excavation work and confined spaces
  • Demolition

NCC2: Construction health and safety practical application

  • Workplace inspection and report writing

The course includes publications, registration, certification and lunch and refreshments.

Duration: 10 days

Course overview: The NEBOSH National General Certificate course is one of the UK’s most popular health and safety qualifications. Offering a valuable overview of the core aspects of occupational health and safety, the course provides an excellent platform for individuals who are looking to build upon their knowledge and skills and take their career forward.

Designed for managers, supervisors and employees who have health and safety responsibilities, the certificate will equip you with all you need to know about how to manage workplace risks effectively.

Course includes:

Unit 1 – NGC – Management of Health & Safety

  • Element 1 – Foundations in Health & Safety
  • Element 2 – Health & Safety Management Systems 1 – Plan
  • Element 3 – Health & Safety Management Systems 2 – Do
  • Element 4 – Health & Safety Management Systems 3 – Check
  • Element 5 – Health & Safety Management Systems 4 – Act

Unit 2 – GC2 – Controlling Workplace Hazards

  • Element 1 – Workplace Hazards and Risk Controls
  • Element 2 – Transport Hazards and Risk Controls
  • Element 3 – Musculoskeletal Hazards and Risk Controls
  • Element 4 – Work Equipment Hazards and Risk Controls
  • Element 5 – Electrical Safety
  • Element 6 – Fire Safety
  • Element 7 – Chemical and Biological Health Hazards and Risk Controls
  • Element 8 – Physical and Psychological Health Hazards and Risk Controls

Duration: 5 days

This is a competence-based course for operatives and supervisors. It covers the key element in the new Roads and Streetworks Act. All candidates must have previous experience in construction. On completion of the course, candidates will be able to monitor streetworks, excavations and reinstatements to the standards prescribed by City & Guilds and be awarded a SQA Certificate and Streetworks Registration Card.

Course includes:                                                                                                               

Operative units

  • Unit 001 – Avoidance of underground apparatus incorporating plans, diagrams, apparatus, use of equipment
  • Unit 002 – Signing, lighting and guarding, code of practice, co-ordination procedures
  • Unit 003 – Excavation in the highway, Road types, materials, specifications and techniques
  • Unit 004 – Reinstatement and compaction of backfill materials
  • Unit 005 – Reinstatement of sub-base and road base in non-bituminous materials / Road types, specification, material types
  • Unit 006 – Reinstatement of cold-lay bituminous materials / Types of materials, specification, laying practices
  • Unit 007 – Reinstate Bituminous hot lay, check material temperature / Check depth of cavity, place materials to required finish levels, select correct compaction plant
  • Unit 009 – Reinstate modular surfaces and concrete footways / Remove existing surfaces and clean modules / Rectify any defects in the sub-base / Place bedding material and screed / Compact to the required levels / Complete concrete surfaces to the required finish

Supervisors units

  • Unit 001 – Avoidance of underground apparatus incorporating plans, diagrams, apparatus, use of equipment
  • Unit 010 – Monitoring of signing, lighting and guarding, code of practice, co-ordination, procedures
  • Unit 011 – Monitoring of excavation in the highway / Road types, materials, specifications, procedures
  • Unit 012 – Monitoring of reinstatement and compaction of backfill materials
  • Unit 013 – Monitoring reinstatement of sub-base and road base in non-bituminous materials / Road types, specification, material types
  • Unit 014 – Monitoring reinstatement of bituminous materials / Types of materials, specifications, laying techniques
  • Unit 016 – Monitoring reinstatement of modular surfaces and concrete footways

Duration: 2 days

Course includes:

This course is aimed at operatives and supervisors who are required to renew their Streetworks card. We like to deliver this course over two days as this allows us to give training prior to the exams.

Day One

Unit 001 – Location & Avoidance of underground services

Unit 002/010 – Signing, Lighting & Guarding

Unit 003/011 – Excavation in the Highway

Unit 004/012 – Reinstatement & compaction of backfill materials

Day Two

Unit 005/013 – Reinstatement of non bituminous sub base and road base materials

Unit 006 – Reinstatement of cold lay bituminous materials

Unit 007/014 – Reinstatement of bituminous hot lay materials

Unit 009/016 – Reinstatement of modular surfaces and concrete footways

Duration: Varies dependent on candidate experience and item of plant

Both CPCS and NPORS Card Schemes can be delivered based on a client’s requirements

All categories of plant are covered by both schemes. If accredited training Is not required then we offer Non-accredited Competency Training on all the same categories of plant offer by the two accredited card schemes.

Duration: 4 hours

Who should take the course? The person who has the responsibility for carrying out risk assessments of their workplace.

Course includes:

  • What is a Risk Assessment?
  • Legal responsibilities
  • Identifying risks
  • Reduction in the likelihood of harm
  • Record keeping

Duration: 2 days

This course is for first line managers and those who have or are about to acquire supervisory responsibilities. It introduces health, safety, welfare and environmental issues for those requiring an understanding of their legal responsibilities relevant to their work activities. It will provide a sound knowledge base to enable them to give valuable assistance in safely managing a construction site.

Course includes:

  • Why they are carrying out their identified duties
  • What is expected of them
  • To ensure that they contribute to the safety of the workplace
  • To ensure that at the end of the course delegates will be able to:
  • Understand the problems of the industry
  • Have an understanding of how health and safety law is structured
  • Identify how their supervisory role fits in with the manager in controlling the site safely
  • Carryout risk assessments and understand the need for method statements
  • Carryout site inductions, tool box talks and method statement briefings
  • Understand what is meant by proactive and reactive monitoring and appreciate their need

Duration: 1 day

If you have an SSSTS qualification, it must be renewed every five years by attending an SSSTS Refresher course. You need to this before your certificate expires or you will need to take the full SSSTS course again.

Course includes:

  • How health and safety law is structured
  • How the supervisory role fits with the manager’s role in controlling the site safely
  • Understanding the need for method statements
  • Construction Site Health, Safety and Welfare
  • Communication routes within site activity
  • Behavioural safety
  • Supervision of occupational health

The course includes publications, registration, certification, lunch and refreshments. BUILDUK recognises this course as meeting the required standard for all supervisors working on BUILDUK sites.

Qualifications you gain:

  • CITB Site Safety Plus Certificate

Duration: 5 days

The course covers The Health & Safety at Work Act and the regulations relevant to the Construction Industry (and other workplaces). It is appropriate for everyone involved in line management including foremen, supervisors, site managers, project managers, as well as proprietors of smaller companies. It ensures that line managers have the training in Health and Safety required by HSE.

Course includes:

  • Site set up
  • Scaffolding
  • CDM
  • Confined Spaces
  • Risk assessment
  • Demolition
  • Method statements
  • Excavations
  • Electricity

Duration: 2 days

You must renew your SMSTS qualification every five years by attending an SMSTS Refresher course. You need to do this before your certificate expires or you will need to take the full SMSTS course again.

Course includes:

  • Site set up
  • CDM Regulations
  • Risk Assessments
  • Method Statements
  • Scaffolding
  • Electricity
  • Excavations
  • Demolition
  • Confined Spaces

Qualifications you gain:

CITB Site Safety Plus certificate

Duration: 3 hours

Course includes:

  • Managing work load and time pressures
  • Understanding our brains – thoughts, reactions and behaviours
  • Strategies to support self and others to move from surviving to thriving (mindfulness etc.)
  • Managing transitions and change effectively

Duration: 4 hours

This course is for those who have no intention of removing asbestos but work on buildings built or refurbished before the year 2000 where asbestos could be present.

Course includes:

  • The properties of asbestos and its effects on health, including the increased risk of lung cancer for asbestos workers who smoke

Duration: 0.5 day

This course will help candidates comply with Management Regs 1999, Workplace Regs 1992 and HSE Guidance and Approved Codes of Practice in relation to vehicle control and interaction with pedestrians.

Course includes:

  • Reversing 90° left
  • Reversing 90° right
  • Reversing around obstacles
  • Reversing up to loading bays
  • Importance of mirror use
  • Importance of assisted reversing
  • Legal consequences
  • What vehicle manoeuvres will be necessary?
  • Can you avoid the need to reverse vehicles?
  • If vehicles must reverse, can you remove people from the area?
  • Is there enough space for reversing?
  • Do vehicles use the most suitable route when reversing?
  • Considering all possible ways of dealing with the dangers of reversing vehicles

Duration: 3½ hours

This course is designed for employees at all levels who are required to undertake working at height activities. This course will be tailored to suit individual needs taking into account the type of access equipment being used and work undertaken.

Course includes:

  • An overview of the Working at Height Regulations 2005
  • Hazards associated with working at height
  • The importance of risk assessment
  • Choosing the right access equipment
  • Working on fragile surfaces
  • Working environment
  • Safe use of ladders
  • Ladder inspection

HR & EMPLOYMENT LAW

We can conduct a wide variety of HR and Employment Law training courses, in addition to those listed below. Please contact us to discuss your requirements.

Duration: 1 day
This assertiveness and confidence building course will provide course participants with the underpinning knowledge and skills to be more assertive and confident, both in their personal and professional lives. Learn how to say no and take control of your own life!

Course includes:

  •  What is assertiveness?
  • The difference between submissive, aggressive and assertive behaviour and recognising the body language
  • Why do people behave as they do?
  • Our own personal communication style
  • Self-confidence and esteem
  • The benefits of being assertive
  • What are the barriers to assertiveness?
  • Getting our thinking right:
  • Confronting our inner dialogue
  • Useful techniques of assertive communication
  • Looking for a win-win scenario
  • How Transactional Analysis can help your communication
  • Practical exercises to build up your confidence
  • Saying no assertively

Duration: 1 day
This popular course is great for tips and tricks on Excel. You will learn more about formulas and functions and manipulating your data with filtering and sorting.

Course includes:

  • An overview of the screen, navigation and basic spreadsheet concepts
  • Formulae
  • Formatting and proofing
  • Printing and page set up
  • Basic list management
  • Charts and graphs
  • Working with multiple worksheets

Duration: 1 day
If you know basic formulas and are happy with sorting, filtering, this course will take you to the next level learn how to use absolute cell references, IFs, SUMIFs, COUNTIFs, creating data validation, subtotals, and hyperlinks.

Course includes:

  • Short recap from introduction course
  • Basic formulae and functions
  • Using simple functions, such as text strings
  • IF functions
  • Conditional formatting
  • Charts
  • Multiple worksheets
  • Sorting and filtering data
  • Comments
  • Print
  • Linking data
  • Data tools
  • Security

Duration: 2 or 4 days

Course includes:

This EU General Data Protection Regulation provides a comprehensive introduction to the requirements of the EU GDPR, and a full overview regarding how to plan, implement and maintain an EU GDPR compliance programme. It enables delegates to fulfil the role of a Data Protection Officer (DPO) – a position that will become a legal requirement in most EU Organisations in May 2018. The GDPR certification consists of the EU General Data Protection Regulation Foundation (Two days) and Practitioner (Two days) training courses. The EU General Data Protection Regulation (EU GDPR) is new legislation that provides a singular, harmonised data privacy law for the European Union. With the increasing risk of data breaches from cyber attacks, the EU GDPR aims to prevent the loss of personal data by improving data security for all individuals living in EU member states. Organisations have until May 25th 2018 to comply with the new law or potentially face substantial fines, so it’s essential to be fully prepared Which can be achieved through completing this extensive course.

Duration: 2 days
Ideal for anyone new to management or someone who hasn’t received any formalised training. Learn about your own management style, motivating your team, and how to manage performance. We will be looking at management theories that can really help you.

Course incudes:

  • Managing oneself
  • Getting the message over clearly
  • Managing the team

Duration: Various

ILM qualifications in levels 3 to 5 which cover the below areas. Each qualification has a variety of optional units to choose from to allow the qualification to reflect their role.

Courses include (but can be tailored to specific client needs):

  • Leadership and Management
  • Effective Management
  • Leadership
  • Management

Duration: Various

We are proud to offer a variety of training solutions that help to address the issues of mental wellbeing within the workplace. This can be run at client’s premises or at one of our training venues.

Courses include (but can be tailored to specific client needs):

  • Mental Health Fitness in the Workplace
  • Mental Health Awareness
  • Managing Change

Duration: 1 day
This course is aimed at anyone who needs to improve their minute/note taking skills. You will learn how to gather the important pertinent information, summarise, write action points, remain objective, and improve your written grammar.

Course includes:

  • The purpose of meetings
  • Stop and think of your own meetings
  • Effective meetings vs ineffective meetings
  • Why have minutes at all?
  • What to include in your minutes the standard format
  • Analyse and compare different minutes
  • Taking minutes – tips and practice from the agenda through to writing up
  • Action Point Registers – what are they and how do they work?
  • Making note-taking more simple