News & Updates

WHSmith to pay £300k+ in fines and costs after customer falls through open trapdoor

WHSmith has been fined after a customer fell almost 3m (9ft 8in) through an open trapdoor on the shop floor, leaving her with serious injuries. The 64-year-old was looking at birthday cards when she fell into the basement after staff opened the door on the trading floor. WHSmith pleaded guilty to health and safety breaches […]